At Explore Coffee Quindío, accessible from [explorequindio.com], one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Explore Coffee Quindío and how we use it.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you use our website, we may collect personal information such as:
- Name
- Email address
- Phone number
- Billing information (if booking a tour or service)
- Travel preferences
- Other information you provide to us when booking tours, filling out forms, or subscribing to our newsletter
We also collect non-personal data, such as:
- Browser information
- IP address
- Pages visited on our site
- Cookies and usage data
2. How We Use Your Information
We use the information we collect in the following ways:
- To process bookings and manage your travel arrangements.
- To provide customer support and respond to your inquiries.
- To send you updates about our services, promotions, or new offers (you can opt out at any time).
- To improve our website based on your usage data.
- To ensure the security and functionality of our website.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies help us improve your browsing experience by:
- Saving your preferences.
- Personalizing your experience on the site.
- Analyzing how the site is used to improve functionality.
You can opt to disable cookies in your browser settings; however, this may affect your experience on our site.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Service providers (such as payment processors) who help us provide our services.
- Legal authorities if required by law.
- Third-party marketing partners (with your consent) to send offers you may be interested in.
We require that all third-party service providers use your data only as instructed and take appropriate security measures to protect your information.
5. Data Security
We are committed to ensuring the security of your information. We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, please understand that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Once your data is no longer needed, we will delete it securely.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access: You can request a copy of the data we hold about you.
- Right to correction: You can request that we correct any inaccurate or incomplete information.
- Right to deletion: You can request that we delete your personal data, subject to legal requirements.
- Right to opt-out: You can unsubscribe from any of our marketing communications at any time.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any external sites you visit.
9. International Transfers
If you are accessing our website from outside Colombia, please be aware that your data may be transferred to, stored, and processed in Colombia or other jurisdictions where our servers or service providers are located. By using our website, you consent to this transfer of data.
10. Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately to have it removed.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at by social media
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